Shipping policy
All orders dispatched from the United Kingdom except US orders (see below).
United Kingdom
| Order Value | Shipping Service |
|---|---|
| £0 - £10 | FREE Royal Mail 48 Standard Large Letter |
| £10 + | FREE Evri Tracked service* |
-
Estimated standard delivery: 2 - 4 working days
- Express Services other options available at checkout
- Other Tracked Services also available at checkout
- *Except NI where RM Tracked 48 used.
🇺🇸 United States Domestic Shipping Rates
| Order Value | Shipping Cost |
|---|---|
| Up to $49.99 | $4.50 Standard 2-4 Days |
| $50.00 and over | FREE Standard 2-4 Days |
|
Any value |
$9.00 Express 1-3 Days |
- Only FDA-approved products available on the US site and shipped domestically within the US.
🇪🇺 European Union
| Order Value | Shipping Cost |
|---|---|
| £0 – £39.99 | £9.95 |
| £40 – £99.99 | £7.99 |
| £100+ | FREE |
EU VAT & IOSS:
- Orders €150 and under: VAT collected at checkout (IOSS)
- Orders over €150: VAT and duties payable on delivery
🇨🇦 Canada
| Order Value | Shipping Cost |
|---|---|
| £0 – £49.99 | £17.95 |
| £50 – £99.99 | £13.95 |
| £100+ | FREE |
⚠️ Import taxes or duties may apply and are payable by the customer.
🌏 Asia
China, Japan, Hong Kong, Singapore, South Korea, and surrounding regions
| Order Value | Shipping Cost |
|---|---|
| £0 – £49.99 | £13.95 |
| £50 – £99.99 | £9.95 |
| £100+ | FREE |
⚠️ Import charges may apply.
🌍 Middle East
| Order Value | Shipping Cost |
|---|---|
| £0 – £49.99 | £17.95 |
| £50 – £99.99 | £12.95 |
| £100+ | FREE |
⚠️ Import charges may apply.
🇦🇺 Australia
| Order Value | Shipping Cost |
|---|---|
| £0 – £59.99 | £24.95 |
| £60 – £119.99 | £16.95 |
| £120+ | FREE |
⚠️ Import taxes or GST may apply depending on order value.
🇳🇿 New Zealand
| Order Value | Shipping Cost |
|---|---|
| £0 – £59.99 | £24.95 |
| £60 – £119.99 | £16.95 |
| £120+ | FREE |
⚠️ Import taxes or handling fees may apply.
🌐 Rest of World
| Order Value | Shipping Cost |
|---|---|
| £0 – £59.99 | £29.95 |
| £60 – £119.99 | £19.95 |
| £120+ | FREE |
⚠️ All applicable import taxes, duties, or handling fees are payable by the customer.
Important EU & Worldwide Shipping Information
📦 Shipping rates are price-based, not weight-based.
🚚 Expedited shipping options may be available at checkout, depending on destination
⚠️ Taxes, Duties & Customs (International Orders)
- Import VAT, duties, and handling fees are not included (unless explicitly stated)
- These charges are the customer's responsibility
- We do not cover additional customs charges
- Refused or unclaimed parcels may incur return shipping costs
🔁 Returns
All returns must be sent to:
Fitness Health Ltd
606 Gower Road
Swansea
SA2 7DP
United Kingdom
Return shipping costs are not covered. For full terms, please refer to our Returns & Refund Policy
